Holiday Inn Resort The Squire at Grand Canyon by IHG

It was a good kid and pet friendly option. The property had everything you could think of, pools, outdoor lounge with games, arcade, bowling alley, etc-bike rentals and also the purple shuttle to the Grand Canyon stops right in front. Our favorite was a free self serve fresh brewing Starbucks machine in the lobby.

We had a mixed experience at this hotel. The room and facilities themselves were good — clean, comfortable, and generally well maintained. However, our stay got off to a frustrating start when we were given the wrong room. When we called reception to clarify, the receptionist insisted — rather dismissively — that it was the correct room and made no effort to investigate further. Furthermore he denied searching for any possible solution even if asked friendly multiple times! It wasn’t until we went down to the front desk in person that we were finally helped — and only thanks to Lea, one of the reception staff. She was professional, competent, and genuinely eager to resolve the situation. She confirmed that a mistake had been made and quickly arranged a solution for us as there were no rooms like the one we booked available. Without her, this experience would have left us with a much more negative impression of the hotel. Lea truly saved our stay — and our rating reflects that. If the hotel had more staff like her, it would be a significantly better experience overall.

First and foremost, the genuine hospitality from Jeremi at the front desk was phenomenal. We truly appreciate you making us feel like we were at home and like a friend rather than just a customer. Jeremi informed us of some great benefits for our stay. We are truly grateful of you Jeremi and will definitely be staying here again in the future. Maria at checkout was also very kind and friendly. There was another staff member who blessed our family with arcade credits. I didn't catch his name but I hope he gets recognition. The more I think about it, the more impressed I am with the staff. The lady seating people for breakfast was also very kind and professional. Forgot her name as well but I hope she receives her recognition as well. This place had just about everything you can think of for a fun stay with family and kids. Pool, Jacuzzi, gym, arcade room, bowling! Gift shop, breakfast, mini stores on each floor for snacks. Look forward to coming again. God bless all those involved.

We liked the location and the amenities the hotel had to offer. They gave smores by the fire pit at night and had an indoor and outdoor swimming pool. They also have a small arcade and bowling alley. We had cocktails at the resturant and we ate a wonderful healthy buffet breakfast. Def recommend this location very close to the Grand Canyon and right in the middle of town.

The location was excellent—very close to the entrance of the Canyon National Park and within walking distance to Starbucks, McDonald’s, and a general store. Plenty of free parking was available, which was very convenient. The gym was large and had brand-new equipment, and the pool area was spacious. The hotel also had a small convenience store, which was a nice touch. Our rooms were big, and the check-in and check-out process was quick and easy. The dinner restaurant on-site was also very good.